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MOBILE PATROL
SERVICE While patrolling an assigned area, the guard should be, “systematically unsystematic”. He should frequently backtrack and take an unexpected route whether in a vehicle or on foot. The guard should maneuver so as to observe the people and locations on the assigned route without being observed. This can be done properly only if the guard has intimate knowledge of the area to be patrolled. Observation is a prime task for the patrol officer. Observation is a result of intelligent curiosity and it can be developed. The guard should carefully take in all aspects of the environment. When anything out of the ordinary takes place, the guard should evaluate the situation and take necessary steps. Particular care should be taken when observing individuals and an accurate personal description is critical. Every guard should learn the techniques employed in our organization to identify people. Items that the individual on patrol should
look for are almost endless. Examples of some of the more common items are: - signs of disorder, excitement or unusual activity such as groups of people gathering in an area, drunk or disorderly individuals, quarrelling and individuals who are emotionally disturbed - hazardous conditions such as water leaks, unlocked rooms containing dangerous processes, fire hazards and malfunctioning equipment. Patrol officers
should not visit or fraternize with on duty guards unless in full uniform and
on duty. Doing so would diminish the effectiveness of the guard’s
performance. Visits to site guards should be kept short and to the point as
to not interfere with his duties. The vehicle
patrols are a mix of a patrol car touring the site and a general foot patrol
of common areas inside the building. Response assigns minimum and maximum
amounts of time on site. In the event that a Response officer must leave your
site mid-patrol to respond to a security on call request from another site,
the balance of the minimum time will be added to the next patrol and noted on
our nightly site report. Security on call is a program that allows your tenants an alternative to report possible suspicious persons on site or to quiet a noisy party without waiting for police who rate this as a low priority call. Although low priority to the police, this is a major stress to your tenants who perhaps have to work in the morning. When police visit a building, too often it takes from the residents’ peace of mind that they live in a quiet building. When security is on site, tenants see our patrol vehicles as re-assurance, knowing that someone is checking up on their behalf. This instills peace of mind knowing that their property managers are taking every possible reasonable step to ensure their well-being. The service is
available for your tenants 24 hours per day, 7 days per week with a call to
the central dispatch at Residential: The
cost of this service is absorbed into the patrol program counting the On Call
Service as a patrol as our officers will conduct a brief patrol after the
call. This will appear to the other tenants that there is no problem, just
Response Security conducting a regular patrol. The administrative benefit is counting
the on-call service as a patrol will minimize fluctuations to the monthly
security budget while still addressing unscheduled events. Response will
respond to other sites, for a per visit fee with a maximum time on site of 30
minutes. A fee per additional 10 minutes on site will apply. Response officers
are presently sworn PPO officers capable of writing parking infractions for
fire routes, handicap parking and private property parking tickets at all
Osgoode rental properties. In the event that a site is not registered with
Response, we will make the necessary arrangements to have it added to our
list. This service is conducted free of charge during regular scheduled
patrols. Response will respond to non- patrolled sites during our service
hours for a per visit plus court costs. Response will
provide a security guard on call with a 4-hour minimum billing at
predetermined per hour as available. Any manager may
request additional patrols for non active sites at any time for a rate per 20
minutes required on site. |
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